- Download Cisco Jabber or Cisco Jabber VDI. Also available on Apple App Store or Google Play Store. Resources to help you get the most out of Webex - for every role, industy, and team. Webex workspaces. Personal offices. 1 Huddle spaces. 1-5 Co-creation areas.
- Start, join, and manage online WebEx meetings. Launch Cisco Jabber for Windows from the Cisco Jabber shortcut on your desktop. Select File Options. The Options window opens 3. Seel ct the Meetings tab and then select Edit account. Select New Site from the WebEx Site drop-down list. Enter the required settings in the following fields.
- Jabber To Webex Teams Data Migration Tool
- Jabber Webex Teams
- Jabber Webex Teams
- Cisco Jabber Webex Teams
This article provides interoperability between your cloud-based Jabber deployment and Webex. This is different to the interoperability between on-premises Jabber deployments and Webex users (see https://www.cisco.com/go/hybrid-services-message for more on that deployment). |
Evaluate a transition from a purely on-premises Jabber deployment to a hybrid Webex environment. General discussions and detailed steps are included here along with links to other documentation where necessary. Target Audience. This deployment guide is intended to be used by teams who are transitioning from Cisco Jabber to Webex.
With the Cisco Webex / Jabber Interop setting enabled:
People can send or receive messages between Webex and Jabber apps.
Jabber users see a status of On Cisco Webex, when their contact is using Webex.
Deployment Requirements
Supported for Cisco Jabber cloud deployments only.
Before you enable this setting, check the following:
Your organization must be added to the Cisco Platform identity service. You can check in Cisco Webex Control Hub to see if your organization has been added. If your organization hasn't been added, you can contact the Cisco Customer Support team or your Cisco Customer Success Manager to request that your organization is added to the Cisco Platform identity service. This process to add users to the identity service takes some time to complete.
For more information on the request process for Cisco Customer Support or Cisco Customer Success Manager, see this support article.
Cisco Jabber (Webex Messenger) and Webex domains must be identical for the Webex Messenger Org to be synched into the Cisco Platform identity service.
Cisco Directory Connector must be disabled in Control Hub, as this method of managing users is not compatible with how users are managed in a Jabber cloud deployment.
If you use Single Sign On (SSO) for Webex Messenger then you must set up SSO for Cisco Platform identity service. For more information about configuring SSO, see the Cisco Webex Messenger Install and Upgrade documentation.
Known Limitations
Users can only send text between Jabber and Webex, sending any other content is not supported.
You can only send messages in a space with one person, you can't send messages in group spaces.
End-to-end AES encryption is not supported.
All users must have the Cisco Webex / Jabber Interop setting enabled.
When a Jabber user without interop enabled attempts to send a message to an interop enabled user who isn't signed in to Jabber, they receive this message This user is currently offline in Jabber and the message cannot be delivered.
Jabber Requirements
Cisco Jabber clients 11.9 or later.
Ensure the following parameter is set to False in the jabber-config.xml file:<Persistent_Chat_Enabled>False</Persistent_Chat_Enabled>
AES encryption must be disabled in Cisco Webex Messenger Administration Tool (Org Admin). In the Policy Editor tab, disable the Support End-To-End Encryption for IM setting.
Cisco Webex Control Hub Settings
You can enable the Cisco Webex / Jabber Interop setting in Control Hub for your entire organization and then for specific people. The setting is also available as one of the services to choose in the CSV file user setup.
Set Up Messaging Between Cisco Webex and Jabber for Your Organization
When your users are in Webex and also in Cisco Jabber, you can use this setting to allow everyone in both apps to communicate with each other.
| 1 | From the customer view in https://admin.webex.com, go to Services, and then click Message > Webex Messenger. If you don't see this option, contact the Cisco Customer Support team or your Cisco Customer Success Manager to request that your organization is added to the Cisco Platform identity service. This process to add users to the identity service takes some time to complete. |
| 2 | Scroll to Options, click Cisco Webex / Jabber Interop, and then click Save. |
Date: April 22, 2020
Jabber To Webex Teams Data Migration Tool
Author: Raisa Trifanov
Jabber Webex Teams
Cisco Collaboration Wins More TrustRadius Top Rated 2020 Awards
You may remember our last TrustRadius Top Rated 2020 blog in March, announcing a few great distinctions from TrustRadius for WebexMeetings, Jabber, and Cisco Unified Communications Manager.Today, additionalTrustRadius Top Rated awards have been released, and more wins have come our way! We arethrilledto announce that CiscoWebex Teams™ and Jabber have both won TrustRadius Top Rated 2020 Awards in Collaboration. Jabber has been Top Rated in the Collaboration category for the last three years, while Cisco Webex Teams is receiving its first Top Rated award for the category.
How Are These Awards Decided?
TrustRadius issues Top Rated badges annually to products in the top–tier of their categories. To earn the award in a category, products must have had at least ten recent reviews, be present on the TrustMap, earned at least 1.5 percent of the traffic for the category, and have had a trScoreof at least 7.5 out of 10. Cisco exceeded those expectations, with Webex Teams achieving an 8.2 rating and Jabber receiving an 8.3.
What Are Our Verified Buyers Saying?
To achieve these awards,you need to have trustworthy products, along with customers who believe the products meet their needs and are critical to enhancing their day to day workflows. Our customers have provided this feedback on the TrustRadiuspages, showing how much of an impact WebexTeams and Jabber are making:
“It’s used day in and out to discuss, share and collaborate ideas/issues that need immediate attention, given the power that Cisco WebEx Teams provides in this dire need… Well suited for an organization that heavily collaborates intra-department, as this provides a swift and flexible solution that bridges the requirement of working together everywhere.” –Rik Aragoza, VisionsConnected
“Webex Teams is the Best Business Collaboration Platform Around.” –Brian Munn, M.J. Electric, LLC
“Cisco Webex Teams is very well suited for collaboration in the company. You can easily deploy the app for every user. As there is open API you can integrate the solution with your backend to create spaces when a new GLPI ticket is created or a new customer is trying to contact you on your website.” –User at IT & Services Company
“Jabber has been awesome; it was so easy to integrate with our existing Cisco Voice over Internet Protocol system. The user data for the phone works quickly as we connect it with Jabber. Once configured it is just a matter of assigning the license. The end-users love it as do I.” –Administrator at Higher Education Company
“It (Jabber) enables me to work remotely, just like I was in the office!” – Alicia Barevich, The Blake School
“(Jabber is) really good if you are looking for a simple to use and easy to set up internal chat tool. I have used Slack in the past but felt it was over complicated. If you have a mid-sized team and emails and phone calls are jamming up your ability to make decisions fast, then this is exactly what you need.” –Account Manager at Hospital & Health Care Company
Jabber Webex Teams
What’s Next?
Cisco Jabber Webex Teams
As our business and communication landscapes continue to change, now more than ever, companies, industries, and individuals have acriticalneed for collaboration solutions that make business and life simpler and easier to manage. We are proud and grateful to receive these accoladesand customer reviews which signalthat our Webex Teams and Jabber customers are getting the most out of our solutions. Thank you to everyone who reviewed these collaboration platforms and helped us win this Top Rated 2020 award. We will continue to strive in creating more innovative collaboration solutions, to help our world stay connected and collaborative.
Continue to stay safe and share your stories of #LifeonWebex.
Used with permission from Cisco.